Wellstone Auto Spa Terms of Service

Please read this Terms of Service ("Terms," "Terms of Service") carefully before using the www.wellstoneautospa.com website (the "Website") operated by Wellstone Auto Spa, a Limited Liability Company formed in North Carolina, United States ("us," "we," "our"), as this Terms of Service contains important information regarding limitations of our liability.

Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users, and others who wish to access and use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you do not have our permission to access or use the Website.

Age Requirement

This Website and our services, including SMS communications, are intended for individuals who are at least 18 years of age. By using this Website or opting into SMS communications, you represent and warrant that you are at least 18 years old.

Our Offers And Pricing

We offer services on this Website. The price of these services is customized based on your needs, which means that we will provide you with a quote after we determine your needs. This price does not include taxes or other fees that you may be charged.

SMS Communications Terms

Description of SMS Use Cases

By providing your phone number through our Website, scheduling forms, estimate requests, contact forms, or other communication channels, you consent to receive SMS and MMS text messages from Wellstone Auto Spa. These messages may include, but are not limited to:

Appointment confirmations
Appointment reminders
Service updates
Follow-up communications
Promotional offers
Special discounts
Customer service communications

Message frequency may vary depending on your interaction with our services.

Consent to receive marketing text messages is not a condition of purchase.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and service plan. You are responsible for any fees charged by your carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP — to unsubscribe
HELP — for assistance

After you send STOP, you will receive a confirmation message and will no longer receive SMS messages from us unless you re-enroll.

Customer Support Contact

For help regarding SMS communications, you may:

Reply HELP to any message, or
Contact us directly at:
Email: jay@wellstoneautospa.com
Phone: 919-428-3600

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

For more information about how we collect and use your information, please review our Privacy Policy at:
https://www.wellstoneautospa.com/privacy-policy

Cancellation Policy

We offer cancellations on purchases made of the services offered on our Website. We offer cancellations only prior to performance of the service.

You may cancel your order by contacting us. If you cancel your purchase, you will be charged a cancellation fee as follows:

20% of the total job if cancelled within 48 hours of the scheduled job
100% of the total job if not cancelled within 48 hours of the scheduled job

We will not be able to issue you a refund of the purchase price that you paid if you cancel your purchase.

We reserve the right to cancel your purchase for any reason, at our sole discretion, including but not limited to fraud, inaccuracies, and unavailability of services. We will notify you immediately if we plan on cancelling your purchase.

We will issue a partial refund of the purchase price that you paid if we cancel your purchase.

Refund Policy

We do not offer refunds on any purchases made on this Website.

Advance Payments

We may ask you to provide an advance payment on any purchase made of the services offered on our Website. An advance payment is a partial payment of the total purchase price that will help pay for our actual expenses while providing the services.

We will issue you a refund of the advance payment that you made if we cancel.

We will issue you a refund of the advance payment that you made if you cancel, subject to the cancellation policy above.

Deposits

We may ask you to provide a deposit for purchases made of the services offered on our Website. A deposit is a payment made to reserve the services.

We will issue you a refund of the deposit that you made if we cancel your purchase.

We will not issue a refund of the deposit that you made if you cancel your purchase.

No Warranty on Purchases

The items or services displayed or sold on this Website are provided “as is.” No warranty, express or implied (including any implied warranty of merchantability, satisfactory quality, or fitness for a particular purpose) shall apply to any items or services displayed or sold on this Website.

Remedies

You agree that the remedy for breach of this Terms of Service as it relates to your purchase shall be limited to dispute resolution as provided in the “Governing Law, Severability, Dispute Resolution and Venue” section below. These remedies are intended to be your sole and exclusive remedies.

Prohibited Uses

You agree that you will use this Website in accordance with all applicable laws, rules, regulations and these Terms at all times. The following is a non-exhaustive list of prohibited uses:

Impersonating or attempting to impersonate Wellstone Auto Spa or its employees
Misrepresenting your identity or affiliation
Sending spam, junk mail, chain mail, or similar materials
Engaging in conduct that harms the Website or users
Attempting to disable or overburden the Website
Using bots, spiders, or automated tools to access the Website
Uploading viruses or malicious code
Attempting unauthorized access to servers or databases
Violating any applicable federal, state, or local laws

No Warranty on Website

This Website is provided “as is.” No warranty, express or implied, shall apply to this Website.

Availability, Errors and Inaccuracies

We assume no liability for the availability, errors, or inaccuracies of information or services on this Website. We reserve the right to correct pricing errors and update information at any time.

Damages and Limitation of Liability

In no event shall Wellstone Auto Spa be liable for any direct, indirect, incidental, special, or consequential damages arising out of or relating to your use of this Website.

If liability is found, it shall not exceed the total service fees paid by you to Wellstone Auto Spa.

These limitations reflect the allocation of risk between the parties and shall survive any failure of essential purpose.

Links to Third-Party Website

This Website may contain hyperlinks to third-party websites. We are not responsible for the content, privacy practices, or policies of such websites.

Intellectual Property

If you believe your intellectual property rights have been infringed, please contact:

Wellstone Auto Spa
Jay Hand
jay@wellstoneautospa.com
919-428-3600
3405 University Dr Durham, NC 27707 United States

Governing Law, Severability, Dispute Resolution and Venue

These Terms shall be governed by the laws of the State of North Carolina.

Any dispute arising out of these Terms shall be resolved in a court of competent jurisdiction in Durham County, North Carolina.

You and Wellstone Auto Spa agree to bring claims only in your individual capacity and not as part of any class or representative action.

Changes to Terms of Service

We reserve the right to make changes to these Terms of Service at any time. Continued use of the Website constitutes acceptance of any updates.

Questions

If you have any questions about these Terms of Service, please contact us at:

jay@wellstoneautospa.com
919-428-3600